A client recently asked us to publish seven or eight articles on their WordPress website. I said yes straight away. Send them over, we will get them live. It is a five-minute job. It was not a five-minute job. A promise made before the inputs arrived I committed...
Sharad
Fractional leadership done right: five things that make the difference
When organisations bring in a fractional CIO or CTO, the brief almost always starts the same way. "We need someone to fix this" or "We need someone to deliver that." A narrow problem, a short runway, and an expectation that a part-time strategic leader can produce...
Transformation: The most overused word in business and how to know if it’s actually happening
When was the last time someone in your organisation declared a transformation - and you genuinely believed them? If you're struggling to recall, you're not alone. The word has been stretched so far it barely means anything anymore. Transformation gets attached to new...
The Psychology of Incompetence – and how it quietly breaks otherwise good partnerships
Working closely with leadership teams as a fractional CTO on technology and digital initiatives over the years has taught me that projects rarely fail due to bad intentions or a lack of effort. More often, they drift off course because certain behaviours, usually...
Fully managed hosting service: why peace of mind matters more than ever
Cloud platforms such as AWS and Microsoft Azure have become the default choice for many businesses exploring scalable infrastructure. The promise is attractive: near-limitless resources, global reach and a rich ecosystem of services. Yet many organisations quickly...
Why strong customer segmentation and product hierarchy are essential in retail e-commerce
Growth is no longer about simply “being online.” Retailers who succeed are those who truly understand their customers, deliver relevant experiences, and organise their products in a way that makes discovery effortless. Two often-overlooked foundations for achieving...
How to fly with small wings!
My first job in my career around 1991 was as a course coordinator (essentially, a teacher) in India’s premier IT training institute, something I absolutely loved. Even back then, I felt that teaching came to me naturally. Whenever I started a new batch, within the...
Five key aspects for creating a customer-centred eCommerce design
My journey into the world of websites and eCommerce began in 2013, when I offered to help my sister design a Shopify store for her maternity clothing business, an industry I knew very little about. At that point, I was a spare-time web developer and a hobbyist UX...
Lessons I have learnt from running a business: Reflections from my journey with Cloud Pursuit
Running Cloud Pursuit as a business has been an intellectually rewarding and challenging experience for me. At times I feel very happy and satisfied, on top of the world, and at times, I feel overwhelmed with emotions. They say, it is lonely at the top - and it is...









