Each user can use their licence on up to five devices, meaning your mobile, laptop, desktop, tablet, and more are all covered under your licence.

You can upgrade from Microsoft Business Basic to Business Standard or Premium at any time during your subscription. However, mid-term downgrades are not permitted.

You can also add additional seats or users to your subscription, whether on a monthly or annual commitment. Any reductions, however, can only be made at the end of your term—at the end of the month for monthly commitments and at the end of the annual cycle for annual commitments.

Exchange Email is compatible with various client apps, including Windows Mail, Android Email, and iOS Mail. However, for the full feature set and best experience, we recommend using the Microsoft Outlook app on Windows, Mac, or Android and iOS devices.

A browser-only application is accessed through any standard web browser. While it offers basic, commonly used features, it may lack the advanced capabilities of its desktop counterparts. Additionally, it may limit users to saving and opening files from Cloud-enabled storage and may struggle to handle large file sizes.

In the context of Microsoft Intune, a managed PC refers to a personal computer (typically running Windows) that is enrolled in the Intune service for management and security oversight. Intune allows organisations to manage, secure, and configure devices such as PCs, ensuring they comply with company policies and security requirements.

With a managed PC in Intune, administrators can:

• Enforce Security Policies: Apply security settings such as encryption, password policies, and antivirus configurations.
• Deploy Applications: Install or update software remotely, including both Microsoft and third-party applications.
• Monitor Compliance: Track whether the PC complies with defined company policies, such as minimum operating system version, security patches, or device encryption.
• Remote Control and Troubleshooting: Perform remote actions like wiping data, resetting passwords, or troubleshooting issues from the Intune admin portal.
• Provision Settings: Configure Wi-Fi, VPN, email accounts, and other settings across devices without manual user intervention.
• Track Inventory: Maintain an inventory of all devices managed, including hardware details, installed software, and user activity.

In short, a managed PC under Intune is centrally controlled to enhance security, streamline management, and provide oversight for IT teams, ensuring the device remains compliant with the organisation’s policies.

In the context of Microsoft Intune, managed mobile devices refer to smartphones and tablets (running iOS, Android, or Windows) that are enrolled in Intune for management, security, and compliance purposes. Through Intune, organisations can remotely manage these mobile devices, ensuring they adhere to corporate policies while providing secure access to company resources.

With managed mobile devices in Intune, administrators can:

• Enforce Security Policies: Apply security settings such as enforcing password requirements, device encryption, and disabling features like cameras or app installations, ensuring data security.
• Application Management: Control which apps can be installed, push updates, or restrict access to specific applications to protect sensitive data.
• Remote Management: Perform actions such as wiping data (full or selective), resetting passwords, and locking devices in case of theft or loss.
• Access Control: Manage and secure access to corporate resources like emails, documents, and internal networks using policies that ensure only compliant devices are allowed.
• Compliance Monitoring: Ensure that devices meet corporate compliance standards (e.g., minimum OS version, encryption requirements), providing real-time insights into the security posture of mobile devices.
• Provision Settings: Automatically configure settings like Wi-Fi, VPN, and email accounts on devices, reducing the burden on IT and ensuring consistency across all devices.

In summary, managed mobile devices under Intune allow businesses to securely manage and monitor employee devices, ensuring they are properly configured and compliant with company policies while protecting sensitive data.